fronzelneekburm: Unfortunately, there doesn't seem to be a law against refusing to provide updates to certain retailers. Or is there? Wouldn't it constitute an unfair business practice to provide one outlet with a proper product, while the other outlet is habitually supplied with sub-standard products? Obviously, I'm no legal expert, but this situation has me wondering what options there are.
Unfortunately (there is this word again ;)) in general you just buy the product as it is. Afaik you cannot even demand any updates at all on any store. If the game is not working you can try to get a refund but that is about it. So since these updates are not part of the contract you signed I highly doubt that it would be possible for you as a customer to sue publishers/devs for not updating one platform while updating the other. But I can try if I find some legal judgements here.
fronzelneekburm: I'm curious: Would you say that, going forward, gog has any idea on how they should go about to acquire the above-mentioned street cred with devs? Your use of the word "unfortunately" seems to (unwittingly) imply that they don't. ;)
First. My "Unfortunately" was followed by a "I think" so I am stating my own opinion here that is based on a way such things logically would work. How to gain this street cred? By getting more and more devs to sign on GOG. Making GOG known to as many customers as possible. Advertise, making clear that GOG is different. Increase GOGs market share by getting more devs and more customers. That would be the way imo. And here comes the problem: how to do that when you also would have to admit that GOG sometimes does not always get the most updated versions or that customers on GOG sometimes have to wait longer for a game to even be released there? That is the whole problem and tbh. I don't see any solution to it. I for one just try to keep faith and support GOG and yes, I still do recommend them because I like the fact that I have the feeling to deal with real people and not JUST a business (even though I am still aware that it is a business after all). If you have additional ideas how to help them achieve this street cred goal of which I think is important, please go ahead.
fronzelneekburm: It seems to me that they bent over backwards to accomodate their business partners, often at the expense of their customers. So what else is there to do to get devs to respect their authoritah? They'll always play second fiddle to Steam, so that can't be the eternal excuse for devs' laziness and complacency.
Agreed. GOG will never be on the same playfield as Steam but they are also quite different from Steam. Not just because of the missing DRM but because of their way to deal with their customers and the (optional) offline installers. These are the strengths of GOG that need to be told and shown. GOG was better at talking to the community once - hopefully they will be again. Like it was said, I consider this "event" to be the first (of hopefully many) steps. I don't think that I have ever seen anybody from Steam talk at all to their customers. Here on GOG are people, gamers like us - Steam is just ... a business without any personality. For me this is a big plus for GOG (and btw: we told them that this is one thing we like(d) on GOG).
Getcomposted: Just how devious and machiavellian are GOG?!
One of my first feelings was envy, because the Magnificent Six got to have a close-up look at the inner workings of GOG. They might even have effected change!
So, if GOG had one meeting, they
might need more feedback in the future, and thus could do another meet.
If one of the criteria for choosing forumites was their deep involvement with the forums i.e. a passion for
rational (and rationed! ;) ) discussion and debate, whilst also being helpful...
Wouldn't that make other forumites want to behave in this manner in the hopes of possibly being chosen if there is a next time?
And if enough forumites behaved accordingly, the forums might start to clear up some of the negativity currently surrounding it.
Which is what the majority of people want.
So, my last question is: Just how badly do you want swag? :D
They clearly undersetimated that you would find out about their master plan. Well done, Sherlock :D
Getcomposted: On a more serious note, my thanks to the Magnificent Six for deciding to tell the rest of us what occurred. I'm over 90 minutes late for breakfast because I just read through the entire thread. On. My. Tablet. (The sacrifices I make for edification. ;) Also, worth it.)
It gives me hope that a clean up in Aisle GOG forums may yet happen.
In another thread someone called us "the 6 dudes" and I think that'S much more appropriate :)
Getcomposted: P.S. I'm also fond of the bare-bones forum style. Maybe make Barefoot and Adalia(?) Essentials canon, though?
I highly recommended those two skripts in my feedback survey as an example as to how a better GOG could look like. Don't know if it helps but yes, I cannot imagine using GOG without them (and I was so close to meet at least one of them ... damn those passports).