The one big disadvantage from using keys is, that they can NOT become reimbursed directly on the game shop used, for obvious reasons... because they have not been paid there.
However... yes i already got me accidentally a "wrong key", actually a MS store key instead of a Steam key and the Key-shop was reimbursing my key in a few days; so it is possible even on a Key-shop, indeed.
On any serious shop, if the key does not work, it could become reimbursed. Sure, perhaps my game got successfully activated on a shop... and the shop is telling me probably 3 days after (because they apparently need a lot of days even to find out the payment option used is not from the owner and it is the shops fault, not the buyer or owners-fault and never the banks-fault) "hey, your key is dirty... some illegal methods involved", in such a case i may contact the Key-shop and inform them about the "dirty key"... and demand either a new key or a reimbursement. Anyway, so far this situation never happened, so i can not tell you if it would become accepted.
Of course, if the key never had been accepted, the situation is way easier to deal with... as i can instantly demand a reimbursement. This is just theory because just as i said... it never happened to me this way (with the exception of a own failure, by buying the wrong key).
Just always remember: Provide sufficient details related to the failure... make a screenshot. Do not make claims without any assurance. This is not only not working on a Key-shop, even GOG may deny claims without any assurance.
So far no losses from buying keys...
Besides: Even Steam is not that "supreme" related to reimbursing stuff. In general, the only method that should work for granted is if:
1. The gametime is lesser than 2 hours
2. The time passed is not more than 14 days
If any of those factors is exceeded... you are at the mercy of Steam, they may not grant a reimburse and it will be done manually. Though, the game is usually DRM and if they "revoke" it, it will be wiped out on a PC forever... not so on GOG.
Ah yes, i actually was trying to refund a Steam game in which 14 days has been passed. This was the answer:
Hello............
We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum).
They seem to be VERY strict to their limited policy, no matter how many DRMs has been attached. I would not expect anything from them, if so.. it is surely luck-based.
I do not feel bad for using keys there... it is the correct solution. Reimbursing is as well a "no brainer" to me on this site... as it is already "way to gamer hostile". On GOG i never did it... i just do not feel good about, considering the DRM free policy.
Post edited December 01, 2024 by Xeshra