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GOG GALAXY 2.0 discussionCan't Install(10 posts)(10 posts)
(10 posts)
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Posted October 10, 2020
Whenever I try to install any game through GOG Galaxy 2.0 (specifically games I own through GOG) I am met with this infinite "loading" and cannot progress at all. The software is fully up to date, as is Windows.
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Posted October 11, 2020
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Lukecetion: Whenever I try to install any game through GOG Galaxy 2.0 (specifically games I own through GOG) I am met with this infinite "loading" and cannot progress at all. The software is fully up to date, as is Windows.
Looks like some kind of connection issue. Check your firewall and make sure Galaxy is allowed to pass through.
Posted November 16, 2020
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Lukecetion: Whenever I try to install any game through GOG Galaxy 2.0 (specifically games I own through GOG) I am met with this infinite "loading" and cannot progress at all. The software is fully up to date, as is Windows.
Same here just bought a game and just keep getting "server issue" when I try and install
Posted April 12, 2022
Same here. Can't install any game. Support not responding.
Posted April 13, 2022
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tweety3d: Same here. Can't install any game. Support not responding.
Are you able to load the extras pages for your games in Galaxy?

I cannot install or load those pages and support won't respond.
Post edited April 13, 2022 by PrivateLsd
Posted April 14, 2022
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Lukecetion: Whenever I try to install any game through GOG Galaxy 2.0 (specifically games I own through GOG) I am met with this infinite "loading" and cannot progress at all. The software is fully up to date, as is Windows.
I have the same issue, i checked my internet, firewall and i try to uninstall and reinstall many times but it sticks on the load screen
Posted April 17, 2022
Same, gave up trying now I'm downloading offline game installers
Posted May 20, 2022
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Lukecetion: Whenever I try to install any game through GOG Galaxy 2.0 (specifically games I own through GOG) I am met with this infinite "loading" and cannot progress at all. The software is fully up to date, as is Windows.
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GameN16bit: Looks like some kind of connection issue. Check your firewall and make sure Galaxy is allowed to pass through.
Same happens to me. I have no other connection problems and I disabled the firewall to test.

Steam, Epic and Origin, all work fine.

I've found other posts with this issue on reddit.
Posted June 03, 2022
I faced the same issue, and I was able to fix it by:

1. Completely close GoG Galaxy.
2. Disable IPv6 (search how to disable IPv6 in your OS online).
3. Open GoG Galaxy.

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I figured this out by examining C:\ProgramData\GOG.com\Galaxy\logs\GalaxyClient.log which had the following error:

> [Error][ (0)] [TID 6132][galaxy_client]: An error occurred, Other, while performing request (requestId: 238) for URL '{redacted}' after 10003 ms. Exception: Timeout (connect timed out: [2001:1900:2318:1f03::2]:443), code=0
> [Error][ (0)] [TID 11820][galaxy_client]: Unable to get response for request url {redacted}. Response code Uninitialized.

You can see that the IP address shown there is IPv6, disabling it on my machine did the trick.
Post edited June 03, 2022 by marcogrcr
Posted January 10, 2023
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marcogrcr: I faced the same issue, and I was able to fix it by:

1. Completely close GoG Galaxy.
2. Disable IPv6 (search how to disable IPv6 in your OS online).
3. Open GoG Galaxy.

---

I figured this out by examining C:\ProgramData\GOG.com\Galaxy\logs\GalaxyClient.log which had the following error:

> [Error][ (0)] [TID 6132][galaxy_client]: An error occurred, Other, while performing request (requestId: 238) for URL '{redacted}' after 10003 ms. Exception: Timeout (connect timed out: [2001:1900:2318:1f03::2]:443), code=0
> [Error][ (0)] [TID 11820][galaxy_client]: Unable to get response for request url {redacted}. Response code Uninitialized.

You can see that the IP address shown there is IPv6, disabling it on my machine did the trick.
Thank you, I tried so many things and this worked for me, you rock
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GOG GALAXY 2.0 discussionCan't Install(10 posts)(10 posts)
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