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doctorfrog: Has there been a statement on this, or just nothing?
From the ticket I sent in I've had the following reply from Gog yesterday:
The "Getting File List" message is actually a bug within the client itself that we will need to address from our end. GOG GALAXY developers are already aware of the issue and we will do our best to investigate this problem from our end ASAP
Hope this is of some help.

RCade
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doctorfrog: Has there been a statement on this, or just nothing?
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RCade: From the ticket I sent in I've had the following reply from Gog yesterday:

The "Getting File List" message is actually a bug within the client itself that we will need to address from our end. GOG GALAXY developers are already aware of the issue and we will do our best to investigate this problem from our end ASAP
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RCade: Hope this is of some help.

RCade
So you've reported a bug in their client and they actually told you that there's a bug in the client? They should receive a trophy for their outstanding work as ... *cough* ... suppport. Completely unhelpful but it is quite funny at least.
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doctorfrog: Has there been a statement on this, or just nothing?
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RCade: From the ticket I sent in I've had the following reply from Gog yesterday:

The "Getting File List" message is actually a bug within the client itself that we will need to address from our end. GOG GALAXY developers are already aware of the issue and we will do our best to investigate this problem from our end ASAP
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RCade: Hope this is of some help.

RCade
Thank you! Good to hear that the support signaled, that the Galaxy Devs are aware of the issue!

All the best

phil
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RCade: I'm also experiencing this issue. I've raised a ticket and waiting for an answer. Do you have a link to how I can downgrade while they try to resolve this? It does seem random as to what files it will download or not.

Thank you.

RCade
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amtrax: You can download the previous version with this link https://content-system.gog.com/open_link/download?path=/open/galaxy/client/2.0.71.2/setup_galaxy_2.0.71.2.exe

BR
amtrax
Thank you, that helped, because I hat the same issue here.
But is there a way to prevent Galaxy from updating?
First thing that came up was Update now or later, no NOT option
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Naclador: Thank you, that helped, because I hat the same issue here.
But is there a way to prevent Galaxy from updating?
First thing that came up was Update now or later, no NOT option
Yes and it is quite simple:

rename the Galaxyupdater.exe in
C:\ProgramData\GOG.com\Galaxy\redists
Still not fixed ?
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Pelviss: Still not fixed ?
Nope, also having it. And just updated, too.
(Thankfully the link to the previous release has been posted)


I can only encourage everyone to open a ticket for this with gog, since it's been over a week now and core functionality is broken....
Post edited October 25, 2023 by garvanell
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Pelviss: Still not fixed ?
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garvanell: Nope, also having it. And just updated, too.
(Thankfully the link to the previous release has been posted)

I can only encourage everyone to open a ticket for this with gog, since it's been over a week now and core functionality is broken....
Why not post it here then? this is one of those "no worries, i fixed it" troubleshooting posts we all hate finding through google. Just share the link so people can get at the solution...
God, Galaxy really is pissing me off... got Spaceengine - regular download with all the HD-files doesn't work, always getting errors after hours of downloading, stucking etc. with the result that the update doesn't work. Now I hoped that at the very least I'd be able to download all the HD-files piece per piece manually through Galaxy - no way. "Getting file list" for eternity... I'm really fed up with all the issues of this lame excuse for a client. I seriously ponder if I'll take the DRM-way from now on - at least I never had any such issues on Steam. For now I'll do it the "old way" - the excruciatingly tedious way of downloading one file after another through the web browser.
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RCade: From the ticket I sent in I've had the following reply from Gog yesterday:

Hope this is of some help.

RCade
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MarkoH01: So you've reported a bug in their client and they actually told you that there's a bug in the client? They should receive a trophy for their outstanding work as ... *cough* ... suppport. Completely unhelpful but it is quite funny at least.
Um, it wasn't clear until the confirmation that it's actually a bug in the client. Just because it manifests in Galaxy doesn't necessarily mean that Galaxy is the problem.

You can change something in a piece of software which is completely correct from a technical perspective, yet it uncovers an issue with a different system altogether. E.g. they could have made a change to the requests Galaxy sends out to the file servers and some kind of wrong configuration or outdated software on the server side was unable to handle the request. In that case it would still have been a change in the current version of the client that triggered the issue, but it wouldn't have been a bug in the client itself.

Just today I had a case at work, where functionality in an application was broken, but the issue was not caused by the application itself but by the IDP it relied on for said functionality.
Post edited November 01, 2023 by Randalator
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garvanell: Nope, also having it. And just updated, too.
(Thankfully the link to the previous release has been posted)

I can only encourage everyone to open a ticket for this with gog, since it's been over a week now and core functionality is broken....
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Bomimo: Why not post it here then? this is one of those "no worries, i fixed it" troubleshooting posts we all hate finding through google. Just share the link so people can get at the solution...
The link you are searching for has been posted in this very thread:
https://www.gog.com/forum/general_beta_gog_galaxy_2.0/stuck_on_getting_file_list/post7
This have now been fixed in the latest update.
Have verified it myself.

Version: 2.0.73 (November 2, 2023)
Post edited November 02, 2023 by ELFswe
An update just rolled out (an hour after ELFswe's post). Can confirm, this has been fixed.

If you haven't gotten an update yet, give it some time.
Post edited November 10, 2023 by ThatGuyWithTheThing
Yep, the downloading is working again. I figured they'd get to it after rolling out Cyberpunk's 2.02 patch, and lo and behold.
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garvanell: Nope, also having it. And just updated, too.
(Thankfully the link to the previous release has been posted)

I can only encourage everyone to open a ticket for this with gog, since it's been over a week now and core functionality is broken....
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Bomimo: Why not post it here then? this is one of those "no worries, i fixed it" troubleshooting posts we all hate finding through google. Just share the link so people can get at the solution...
Late reply but the reasoning is simple. You've already reached the thread for finding the workaround. So that's done.

For the future the more pressing matter was that this is by definition a bug in the software. To put attention and resources on this, report it.
(I work in that field and am baffled by the way this is handled - the release should've been removed.