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Recently received the neverwinter night "complete" which as advertised on the box includes access to the kingmaker expansion pack, however-when I try to load one of the modules from that pack the system is telling me, "error 110623 - Authentication of this premium neverwinter nights module has failed..." and lists a support site address that redirects to EA support. Already put my serials into the .ini.
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I haven't played the premium modules in a long time, but I think the first thing you may have to do is, on your account page go NWN1 > view downloads
and get the Premium Module Re-installer

And the go to the new vault and get this


https://neverwintervault.org/project/nwn1/other/tool/premium-module-offline-authenticator-generator