I just requested a username change from GOG and something weird happened.
I got an email which lists my real first and last name. What I cannot understand is where they got my name as I never gave it to GOG, it's not listed anywhere on my GOG profile and it's not even the same name I use on my email address. The only way I ever mentioned my name is by entering my payment card info, but I don't know if they can see people's names that way.

www.youtube.com/watch?v=-Fz85FE0KtQ

I've just checked an equivalent email of my own and it has my username.

When you sign in to https://support.gog.com , what name is displayed in the top right?

My current username is displayed.

They might use your real name when you request a username change, since your old username won't be relevant anymore. Where they got your real name I guess is the question, but from your CC info certainly seems to make sense. I use my wife's credit card for most online purchasing and certainly have seen her name here and there on Steam, Amazon, etc. I don't think it's that weird.

Is your email something like real.name@smth.com or did you use the facebook login form?

My email is name.surname@smth.com, so they could've gotten it there or from the payment card. Those are the only two places I've given it.

deleted

I don't know about your name, but your avatar IS WAY COOL! :D

Agreed.

GoG has some access to your payment data. For example, if you request an email change from a different email than your original - GoG may require you to confirm your identity using info from your payment method. They may not access to your whole CC number directly since a token is generated for that - they would have access to basic stuff (like your name and last four of your CC).

Anytime you do a credit card transaction, the processor has access to info like that. If something goes wrong it's much easier to identify that a particular transaction is the right one with that info.

-nvm-