Every time I launch GOG Galaxy app the GalaxyClient Helper dump file is created in my CrashDumps folder.

Is it okay?

Ever since the update yesterday galaxy gives me a "galaxyclient helper has stopped working" popup every time i launch it so I guess they just broke something. Doesn't seem like the app itself is affected in any way.

same but no pop up for me just a dump file. and the following event viewer log. seems to be a bug with the new version. just glad i'm not the only one.

Faulting application name: GalaxyClient Helper.exe, version: 2.0.76.59, time stamp: 0x66bb4de3
Faulting module name: ucrtbase.dll, version: 10.0.22621.3593, time stamp: 0x84b62951
Exception code: 0xc0000409
Fault offset: 0x0009e3bb
Faulting process id: 0x0x3414
Faulting application start time: 0x0x1DAF5B7B52F9250
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClient Helper.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 9489954f-831c-4645-8f6f-89be5447cb77
Faulting package full name:
Faulting package-relative application ID:

Yep it's been crashing since the last update.

Most people aren't going to notice and it doesn't seem to affect anything, so I wonder how long that will stay unaddressed.

Still crashing for me now.

Is there any fix for this?

Tried uninstalling, then re-installing Galaxy but still crashing.

Downgrade to 2.0.75.142 and prevent automatic updates until this gets patched.

Does anybody know if this was reported in the bug tracker?

I opened a support ticket a few days ago and they didn't seem aware of the problem. If you can send them the requested logs, open a support ticket and do so. I haven't noticed any crashes since upgrading to the latest experimental version.

If it's fixed with the latest experimental build, as you say, I will just wait until the next beta comes out. For the moment the crashes don't bother me that much, since they only pop up once when Galaxy is started. If I leave it running, it seems there are no further issues.

I have had some bad experiences with the experimental builds in the past, where Galaxy completely failed (didn't start, database errors etc), and that took a long time to uninstall and reinstall everything, so I would rather not do that again. :)

If you're going to stick with the version that crashes, then you can send support those logs they asked for to make sure they know about the problem.

FWIW, I upgraded to the latest 2.0.80.33 beta, and there are still GalaxyClient Helper crashes. So that is not fixed, in any case. So I guess I will go and post the crash dumps to a support ticket.

Try to uninstall all Visual C++, restart PC, install all Visual C++ 2005, 2008, 2010, 2012, 2013, 2015-2022 (all 32 & 64 bit versions), and restart PC

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

That error affect also DooM + DooM II (and not just gog version)

edit: ok... today it's crashed again at the first launch with that error... but i think that is still caused by Visual C++ (also, we have the same version of that file and i don't know if there are or not other versions)

So I posted the crash dumps to the support site about a week ago, but there was no response at all. I sort of expected that. :)

My guess is that we'll just have to keep ignoring these crashes, or maybe just delete GalaxyClient Helper.exe? Does anybody know what the thing is good for?

[edited]
Never mind, if you rename or move away GalaxyClient Helper.exe, Galaxy does not start up at all. So apparently having it crash a few times is required :)