Posted March 25, 2021
I am not able to install any games.
The app start th download, but not get the end.
I got the same error.
[2021-03-25 10:51:58.936] [fileLogger] [info] Extracting icon resources.
[2021-03-25 10:51:58.950] [fileLogger] [info] Token: token doesn't exist at path: [C:\Users\Cougar\Downloads\gogGalaxy.auth]
[2021-03-25 10:51:58.950] [fileLogger] [info] Executing installer. Path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_xLkqn\GalaxyInstaller.exe], params [1325415523 "Full Throttle Remastered"].
[2021-03-25 10:52:20.279] [fileLogger] [warning] C# Installer returned nonzero error code.
[2021-03-25 10:52:20.279] [fileLogger] [info] Cleaning temporary folder at [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_xLkqn].
[2021-03-25 10:52:27.224] [fileLogger] [info] Initializing installer bootstrapper.
[2021-03-25 10:52:27.224] [fileLogger] [info] Trying to install product 1409964317.
[2021-03-25 10:52:27.224] [fileLogger] [info] Has token. Try to read it
[2021-03-25 10:52:27.225] [fileLogger] [info] Token size: [0]
[2021-03-25 10:52:27.225] [fileLogger] [info] Token empty. Not reading rest of file.
[2021-03-25 10:52:27.225] [fileLogger] [error] Failed at reading token.
[2021-03-25 10:52:27.225] [fileLogger] [info] Cleaning temporary folder at [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw].
[2021-03-25 10:52:27.225] [fileLogger] [info] Looking for remote config info for product id 1409964317.
[2021-03-25 10:52:35.500] [fileLogger] [info] Downloaded latest remote-config file.
[2021-03-25 10:52:35.501] [fileLogger] [info] Trying to dump personalized token to [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\payload.base64]
[2021-03-25 10:52:35.501] [fileLogger] [info] Token: []
[2021-03-25 10:52:35.502] [fileLogger] [error] Failed to parse payload data, error [[json.exception.parse_error.101] parse error at 1: syntax error - unexpected end of input; expected '[', '{', or a literal].
[2021-03-25 10:52:35.502] [fileLogger] [error] Failed to decode base64 token. Continuing with installation.
[2021-03-25 10:52:35.502] [fileLogger] [info] Checking galaxy existence.
[2021-03-25 10:52:35.502] [fileLogger] [warning] Failed to open registry key [Software\WOW6432NODE\GOG.com\GalaxyClient\paths]. Error code 2.
[2021-03-25 10:52:35.503] [fileLogger] [warning] Failed to open registry key [Software\GOG.com\GalaxyClient\paths]. Error code 2.
[2021-03-25 10:52:35.503] [fileLogger] [info] Galaxy does not exist. Failed to get registry info at [Software\WOW6432NODE\GOG.com\GalaxyClient\paths] and [Software\GOG.com\GalaxyClient\paths].
[2021-03-25 10:52:35.503] [fileLogger] [info] System fulfills Galaxy requirements.
[2021-03-25 10:52:35.506] [fileLogger] [info] Dumping translation files.
[2021-03-25 10:52:35.506] [fileLogger] [info] Dumping translation file of language [pt-BR], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\pt-BR\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.508] [fileLogger] [info] Dumping translation file of language [zh], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\zh\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.509] [fileLogger] [info] Dumping translation file of language [fr], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\fr\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.510] [fileLogger] [info] Dumping translation file of language [de], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\de\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.511] [fileLogger] [info] Dumping translation file of language [pl], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\pl\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.512] [fileLogger] [info] Dumping translation file of language [ru], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\ru\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.513] [fileLogger] [info] Dumping translation file of language [zh-Hant], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\zh-Hant\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.514] [fileLogger] [info] Dumping translation file of language [ja], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\ja\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.516] [fileLogger] [info] Dumping translation file of language [ko], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\ko\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.517] [fileLogger] [info] Dumping translation file of language [es], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\es\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.518] [fileLogger] [info] Dumping translation file of language [es-MX], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\es-MX\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.519] [fileLogger] [info] Dumping translation file of language [it], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\it\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.519] [fileLogger] [info] Extracting icon resources.
[2021-03-25 10:52:35.528] [fileLogger] [info] Token: token doesn't exist at path: [C:\Users\Cougar\Downloads\gogGalaxy.auth]
[2021-03-25 10:52:35.528] [fileLogger] [info] Executing installer. Path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\GalaxyInstaller.exe], params [1409964317 "SWAT 4: Gold Edition"].
[2021-03-25 10:52:49.717] [fileLogger] [warning] C# Installer returned nonzero error code.
[2021-03-25 10:52:49.718] [fileLogger] [info] Cleaning temporary folder at [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw].
If I try access the suporte:
Oops
You're not authorized to access this page
The app start th download, but not get the end.
I got the same error.
[2021-03-25 10:51:58.936] [fileLogger] [info] Extracting icon resources.
[2021-03-25 10:51:58.950] [fileLogger] [info] Token: token doesn't exist at path: [C:\Users\Cougar\Downloads\gogGalaxy.auth]
[2021-03-25 10:51:58.950] [fileLogger] [info] Executing installer. Path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_xLkqn\GalaxyInstaller.exe], params [1325415523 "Full Throttle Remastered"].
[2021-03-25 10:52:20.279] [fileLogger] [warning] C# Installer returned nonzero error code.
[2021-03-25 10:52:20.279] [fileLogger] [info] Cleaning temporary folder at [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_xLkqn].
[2021-03-25 10:52:27.224] [fileLogger] [info] Initializing installer bootstrapper.
[2021-03-25 10:52:27.224] [fileLogger] [info] Trying to install product 1409964317.
[2021-03-25 10:52:27.224] [fileLogger] [info] Has token. Try to read it
[2021-03-25 10:52:27.225] [fileLogger] [info] Token size: [0]
[2021-03-25 10:52:27.225] [fileLogger] [info] Token empty. Not reading rest of file.
[2021-03-25 10:52:27.225] [fileLogger] [error] Failed at reading token.
[2021-03-25 10:52:27.225] [fileLogger] [info] Cleaning temporary folder at [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw].
[2021-03-25 10:52:27.225] [fileLogger] [info] Looking for remote config info for product id 1409964317.
[2021-03-25 10:52:35.500] [fileLogger] [info] Downloaded latest remote-config file.
[2021-03-25 10:52:35.501] [fileLogger] [info] Trying to dump personalized token to [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\payload.base64]
[2021-03-25 10:52:35.501] [fileLogger] [info] Token: []
[2021-03-25 10:52:35.502] [fileLogger] [error] Failed to parse payload data, error [[json.exception.parse_error.101] parse error at 1: syntax error - unexpected end of input; expected '[', '{', or a literal].
[2021-03-25 10:52:35.502] [fileLogger] [error] Failed to decode base64 token. Continuing with installation.
[2021-03-25 10:52:35.502] [fileLogger] [info] Checking galaxy existence.
[2021-03-25 10:52:35.502] [fileLogger] [warning] Failed to open registry key [Software\WOW6432NODE\GOG.com\GalaxyClient\paths]. Error code 2.
[2021-03-25 10:52:35.503] [fileLogger] [warning] Failed to open registry key [Software\GOG.com\GalaxyClient\paths]. Error code 2.
[2021-03-25 10:52:35.503] [fileLogger] [info] Galaxy does not exist. Failed to get registry info at [Software\WOW6432NODE\GOG.com\GalaxyClient\paths] and [Software\GOG.com\GalaxyClient\paths].
[2021-03-25 10:52:35.503] [fileLogger] [info] System fulfills Galaxy requirements.
[2021-03-25 10:52:35.506] [fileLogger] [info] Dumping translation files.
[2021-03-25 10:52:35.506] [fileLogger] [info] Dumping translation file of language [pt-BR], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\pt-BR\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.508] [fileLogger] [info] Dumping translation file of language [zh], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\zh\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.509] [fileLogger] [info] Dumping translation file of language [fr], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\fr\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.510] [fileLogger] [info] Dumping translation file of language [de], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\de\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.511] [fileLogger] [info] Dumping translation file of language [pl], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\pl\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.512] [fileLogger] [info] Dumping translation file of language [ru], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\ru\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.513] [fileLogger] [info] Dumping translation file of language [zh-Hant], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\zh-Hant\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.514] [fileLogger] [info] Dumping translation file of language [ja], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\ja\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.516] [fileLogger] [info] Dumping translation file of language [ko], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\ko\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.517] [fileLogger] [info] Dumping translation file of language [es], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\es\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.518] [fileLogger] [info] Dumping translation file of language [es-MX], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\es-MX\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.519] [fileLogger] [info] Dumping translation file of language [it], path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\it\GalaxyWebInstaller.resources.dll]
[2021-03-25 10:52:35.519] [fileLogger] [info] Extracting icon resources.
[2021-03-25 10:52:35.528] [fileLogger] [info] Token: token doesn't exist at path: [C:\Users\Cougar\Downloads\gogGalaxy.auth]
[2021-03-25 10:52:35.528] [fileLogger] [info] Executing installer. Path [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw\GalaxyInstaller.exe], params [1409964317 "SWAT 4: Gold Edition"].
[2021-03-25 10:52:49.717] [fileLogger] [warning] C# Installer returned nonzero error code.
[2021-03-25 10:52:49.718] [fileLogger] [info] Cleaning temporary folder at [C:\Users\Cougar\AppData\Local\Temp\GalaxyInstaller_rjZFw].
If I try access the suporte:
Oops
You're not authorized to access this page
Post edited March 25, 2021 by Profetajf