Lizzy-Jo: Hi, hoping someone can help. I am running Windows 10 on a Surface. I just installed Neverwinter Nights. It starts, plays the opening video, then freezes on the screen where it is showing options to start a new game or load a game. I can move the pointer around but clicking on anything produces no results.
...etc
Other Surface owners may be able to help better, having probably faced the problem of running ancient software like NWN. You can try some of most common generic fixes (installing outside the x86 directory, renaming nwnmain.exe, , run with admin permissions, changing compatibility mode, etc).
It's best to furnish the unit's full specs, though, to allow readers best chance to recommend a fix.
*What vcard and driver version? Integrated video or sound can be tough to deal with. Any integrated components?
*Multicore? From the little bit I've read about this product, they all use multicore CPU but haven't really examined in detail. You may need to modify the default CPU Affinity in the nwnplayer.ini to compensate.
*Version of DirectX you are trying to run NWN with?
*Applied the Critical Rebuild for English v1.69 (assuming you are running the English version)?
*What resolution are you trying to run the game? Have you tried lowering it?
These sorts of factors should help forming a clearer picture of your configuration for others to evaluate.